A self-paced online course "Culture of Services: Paradox of Customer Relations," offered by Prof. Yamauchi at Graduate School of Management, Kyoto University, is starting today.

This course gives you an opportunity to think about "services" with your peers across the world. You can learn a radically new perspective on services and consider what they should be by using video data taken in actual services such as sushi bars, restaurants, and apparel and analyzing customer interactions.

Check out the trailer and enroll now!